Ordering by phone
Hello? I'd like to pre-order a salami pizza.
A salad? Which one?
No, salami! With extra cheese … for 12:30.
12 or 2? Hold on, the other line is ringing …
- Busy at peak times
- Misheard and noted wrong
- Paper chaos in the kitchen
For hospitality and food businesses
You look after your guests every day. With Snaggit you also take orders digitally – in your own shop in the Snaggit app, with your logo and your products. If you like, we'll handle setup, website and support for you.
Animation: a guest picks a pizza in the Snaggit app, adds extras, orders for pickup, gets a notification when the order is ready and then receives cashback.
No more phone chaos
Take your business to the next level: your customers pre-order in seconds – no hold music, no misunderstandings on the phone. Just quick pre-ordering.
Hello? I'd like to pre-order a salami pizza.
A salad? Which one?
No, salami! With extra cheese … for 12:30.
12 or 2? Hold on, the other line is ringing …
Your own digital ordering channel
Discover digital pre-ordering (German)
We know the moment when everything happens at once at the counter. That's exactly where Snaggit began: in our own canteens. Today that experience is built into the Snaggit platform. Your customers order directly in your shop, and your team keeps track of every order in one shared overview.
The Snaggit app in action
Your guests' next visit could already begin on their smartphone: open your shop in the Snaggit app, choose a favourite, pre-order and pick it up from you. If you'd like to offer online payment too, we'll discuss the right optional setup with you.




Three plans
Start on your own on the shared Snaggit platform, let us handle setup, website and support with Full Service, or plan your own app with us.
Your own shop in the shared Snaggit app. You set it up yourself and manage everything independently.
Per location, plus VAT. No setup fee.
Everything from one source: we set up your shop, build your website and support you on an ongoing basis.
Per location, plus VAT. One-off setup fee of €490.
Your own ordering app under your name – tailored to your locations and processes.
Custom quote after an initial conversation.
All prices plus VAT. No sales commission from Snaggit. Online payment can be set up separately on request; any fees charged by external payment providers are not included.
Compare all featuresMore time for what matters
A digital ordering channel that fits your business.
In Ihren Betrieb haben Sie viel Herzblut gesteckt. Deshalb zeigt Ihr Shop Ihr Logo und Ihr Sortiment – mit Snaggit Individuell sogar als eigene App unter Ihrem Namen.
Your customers come to you for what you offer. With Snaggit, they order digitally from your business directly too.
Sie kennen Ihren Alltag am besten. Sortiment, Abholzeiten und Bestellübersicht stellen Sie passend zu Ihrem Betrieb ein – oder wir übernehmen das im Full Service.
What your app can do
Everything your business needs for digital orders – built right in. Try the features right here.
Cashback
Set your cashback rate freely – from 0 to 30%. After every pickup, the cashback is automatically credited as balance that your guests can only redeem with you.
After 10 orders: €6.30 in balance that brings your guests back to you.
Balance account & online payment
Your guests top up their balance online – the money goes straight to your own account. Orders are paid with balance or in cash at pickup.
Extras & choices
Create choice groups with required or multiple selection and surcharges. Every choice shows up clearly on your team's tablet.
Your own look
Your shop looks like your business: with your product photos, your own category images and your brand colours.
Real time
New orders appear on the tablet in real time. Every status change reaches the guest instantly.
Standard range
Add packaged branded products like drinks and snacks from our product catalogue with one click – instead of creating every product yourself.
Pickup times
Set pickup times per weekday, allow pre-orders up to 60 days in advance and define the order cut-off – with “As soon as possible” if you like.
Try it live
Every business has its own character, and it should show in your shop too. Try one of our fictional sample businesses and see for yourself how an order travels from the smartphone to your team's tablet.
The daily menu, right in your pocket: guests order digitally while your team keeps track of incoming orders.
The example app Pausenzeit Kantine is open. Choose a category.
Tap a category.
What would you like today?
Place an order on the phone on the left. Your team will see it here straight away.
Interactive examples based on the app interfaces · Demo orders stay on this website.
Hospitality and artisan food businesses
Tell us what's on your menu and what your day looks like. Together we'll work out which plan suits your business.
Order directly from the business
Give your customers a direct way to order that puts your business at the centre. For restaurants, pizzerias and snack bars, Snaggit can be an alternative or addition to external ordering platforms: you pay a fixed monthly price and Snaggit takes no share of your sales.
Calculate with your own numbers.
Using an ordering platform today? Set its commission.
At €18 per hour it pays off from 5 pre-orders a day.
Example calculation without guarantee. Assumptions: 6-day week (26 days a month), 1.3 minutes saved per order compared with phone orders, Snaggit Platform at €49 a month. The commission saved applies to pre-orders that would otherwise go through a platform with this commission.
Your personal point of contact
For us, it starts with your everyday work. Tell us what is going well, what takes up your time and what you would like for your business.
You don't need an answer to every technical question yet. We listen and work out with you how Snaggit can make your day easier. With Snaggit Full Service we can also support you after launch. What we take on for you, we agree together.
How do you take orders today? Together, we look at your range, ordering process and collection arrangements.
A shop in the Snaggit app, Full Service with your own website, or your own app: together we'll find the scope that fits your business.
We work through setup and launch with you, agreeing on the support you and your team need and what we will handle.
Your business keeps evolving. When new ideas come up, we talk through the possibilities, the work involved and the costs.
Together for the long term
We know from experience how it feels when technology fails and nobody is there to help. That is why we first want to understand how you work and what you really need.
We don't want to just hand you a login and disappear. We want to solve problems with you, talk honestly about what's possible and keep developing Snaggit together with your business.
With Full Service you have a personal contact at Snaggit who takes care of changes to your menu and website for you.
Learn about Full Service (DE)Frequently asked questions
With Snaggit Platform you set up and manage your shop yourself. With Full Service we handle the setup, build a website for your business and take care of changes on an ongoing basis.
No. The website only records your interest at first. We confirm the scope of services and activation with you personally.
No. With Platform and Full Service, your shop appears in the shared Snaggit app. We offer your own app under your name with Snaggit Custom.
Yes. You can start with Snaggit Platform and switch to Full Service or a custom solution at any time. Your product range is kept.
Snaggit charges no sales commission in any plan. With optional online payment, external payment providers may charge fees.
You share your shop via QR code and a personal shop link. With Full Service, your shop is also linked directly to your website.
It isn't part of the plan prices. Online payment can be set up separately on request.
The next step starts with a conversation
Snaggit is ready for the stories of other entrepreneurs. Perhaps yours.